Select Page

 PRICE AND PAYMENT METHODS

 The price of each product will be the one defined at any time on our website, except in cases of obvious error. We always make sure that all the prices on the website are accurate, but errors may occur. If we find any error in the price of any product you have ordered, we will notify you as soon as possible and give you the opportunity to re-confirm the order at the correct price or cancel it. If it is impossible to contact you, we will consider that your order has been canceled and we will refund you in full any amount you have paid. We are not obligated to supply you with any product at the wrong lower price (even if we have sent you the Shipping Confirmation), in case the price error is obvious and unquestionable and can be reasonably recognized by you as the incorrect price. The prices on our website include VAT but not the shipping costs, which are added to the total price as shown in the immediately preceding step before the final confirmation and completion of the order. 

 Prices may change at any time, however, without prejudice to the above in particular, any changes may not affect orders for which you have already been sent a Confirmation Order. 

 Once you have selected all the products you wish to purchase, these will have been added to your shopping cart and the next step is to forward the order and pay. To do this, you must follow the steps in the purchase process by filling in or verifying the information requested at each step. Furthermore, during the purchase process, before payment, you can change the details of your order. Also, if you are a registered user, the file with all your orders is available in the “My Account” field.To minimize the possibility of unauthorized access, your card details will be encrypted. By confirming your order, we will charge the corresponding account of the card you used to complete the transaction.  

 When you press the pay button, you confirm that the credit card belongs to you or that you are the legal owner.  

 Credit cards are subject to validation and approval checks by your card issuer. If the issuer of your card does not approve the payment, we are not responsible for any delay or non-delivery and we will not be able to enter into a Contract with you.  

 During the purchase process, before the payment stage, you can modify the details of your order. You must select the payment method and also whether or not you want a receipt or gift package (if this option is available), before you finally place your order.  

 The payment can be made with Visa and Mastercard credit cards and the above formalities apply in relation to the verification of the validity and approval of your card.  

 Payment can be made using the Cash on Delivery service, which is provided for orders up to 500 €. For this payment method, the price of the order is paid by the customer – buyer to the employee of the courier company upon receipt of the products.

 Payment can also be made via PayPal. For this payment method the customer will need to be transferred to the PayPal page.  

 There he will have to follow the instructions he will find on the specific website and then complete his order at the online store www.sotris.gr.  

 Payment by deposit in a bank account  

 You can deposit the price of his order in the bank account of www.sotris.gr, which is indicated in the corresponding payment field.  

 In this case, his order will be processed, but will be completed by shipment, if his deposit appears (a process that usually requires 2-3 working days). If the customer has not made the deposit within 3 working days, the order will be canceled automatically. 

 In the reasoning of the deposit the customer must give the name and number of his order. In the above payment methods there is the possibility to choose the issuance of a retail or invoice receipt. 

 An invoice is issued to companies and freelancers, if they fill in the following information during their order: company name, activity, Tax ID, Tax Office, mobile and landline.